Contact Us

If you have a general enquiry, please call 020 7389 8030  (including a Welsh language option/gan gynnwys opsiynau iaith Gymraeg) or email info@professionalstandards.org.uk. We usually aim to respond to emails within two working days. If you have a media enquiry please email media@professionalstandards.org.uk.

Or alternatively, you can email:

• Concerns:  unfortunately, we cannot deal with concerns or complaints about individual health/social care practitioners (find out more about who to get in touch with here if you are considering complaining about a health/social care practitioner). However, we would be interested to hear your experiences of a regulator or accredited register by using our Share your experience function or email share@professionalstandards.org.uk
• Accredited Registers: if you have a query about an Accredited Register or the Accredited Registers programme, please email AccreditationTeam@professionalstandards.org.uk
• If you have a query about applying for a job, you can get in touch with our HR team by emailing recruitment@professionalstandards.org.uk
• If you have any questions about an invoice or payment, please email finance@professionalstandards.org.uk

Complaints or concerns

Find out more about how to complain about us here. Unfortunately, we cannot deal with concerns or complaints about individual health and social care practitioners, but we have put together this list. We hope it is useful and can help you find who to get in touch with. It includes how to contact the regulators we oversee, as well as NHS bodies in the four UK countries. We are also sometimes confused with the the Police Standards. Our remit is health and social care, so we cannot deal with complaints about the police. The best organisation to contact is the Independent Office for Police Conduct.