Get in touch with us
We have introduced a hybrid working policy. The easiest way to contact us is probably by email, please use the following email addresses. If you prefer to speak to us by phone, please call our reception on 020 7389 8030 (gan gynnwys opsiynau iaith Gymraeg):
- General enquiries/sharing feedback/calling a staff member: info@professionalstandards.org.uk – if you wish to speak to a specific member of our staff, please use this email and let us know who you wish to speak to and provide your contact details.
- Concerns: we cannot deal with individual complaints about health/social care practitioners. In the first instance, you may be better contacting their employer and/or the regulator or accredited register they are registered with. But you can share your feedback with us about your experience of a regulator or accredited register by using our Share your experience function or you can also email concerns@professionalstandards.org.uk
- Accredited Registers: if you have a query about an Accredited Register, email AccreditationTeam@professionalstandards.org.uk
- Media enquiries: if you have a media enquiry, please email media@professionalstandards.org.uk
Dealing with concerns or complaints
We hope that any interactions you have with us are helpful, but if you do want to complain about us, you can find out more here. We cannot deal with complaints about individual health or social care practitioners. If you cannot raise a concern directly with their employer, the clinic, hospital or trust where they work, you can contact their regulator or the Accredited Register directly. We have more information about how to do this here.