Board members

Caroline attended a comprehensive school in north London. She studied for a degree in Mathematics and Statistics at Bristol University and then worked in the City for 13 years, specialising in private equity. During this period, she served as a non-executive director on around 10 private sector boards across a range of industries.

After taking a career break to raise her three daughters, Caroline joined the board of London Probation Trust in 2007 and subsequently became Chair of that organisation. Caroline's switch from the private to the public sector was motivated by a wish to do work with a greater social purpose. 

Since 2015, Caroline has undertaken a number of public appointments and she has chaired fitness to practise hearings for several of the statutory health regulators. Today, as well as her role at the PSA, Caroline is Chair of the Parole Board for England and Wales, Chair of Peabody Trust, one of the UK's oldest and largest housing associations, and she is a non-executive director of the Security Industry Authority.

Caroline wanted to join the PSA as she is committed to public protection, particularly given the vulnerability of so many patients and service users, and she enjoys teamwork and public service.

Alan has spent all his working life in the public sector and is committed to raising standards in public services. Following a degree in Natural Sciences and a PhD in Biochemistry, Alan initially followed a career in teaching before becoming one of Her Majesty’s Inspectors with Ofsted and then working on the regulation of qualifications.

Alan’s first Chief Executive role was at the Human Tissue Authority between 2011 and 2015. He then moved to become the CEO of the Security Industry Authority, an independent regulator sponsored by the Home Office. Alan joined the PSA as our Chief Executive in November 2018.

In addition to his role at the PSA, Alan is a non-executive director at the Parole Board for England and Wales and the Intellectual Property Regulation Board. He is also a Trustee of the Institute of Regulation.

With over 25 years’ experience in regulation, including 13 years as a Chief Executive, Alan is passionate about good regulation and the key role it plays in public protection. 

Ruth holds a degree in New Media Journalism with Media Studies and a Masters in Public Relations. She is also certified in PRINCE2 and Agile Project Management.

Following redundancy from City & Guilds, Ruth utilized her skills within the NHS, managing the delivery of NHS 111 Online in the South West and South East, and overseeing GP Online services implementation across England. She served as Integrated Care Senior Advisor for the East of England before leaving due to a long-term health condition. Ruth chaired the Maternity Services Liaison Committee at Whipps Cross Hospital and is currently a Lay Assessor at the Royal College of Physicians and a Lay Examiner at the Royal College of Obstetricians and Gynaecologists. 

Committed to patient-centred care, Ruth is involved in several research programmes and chairs the Advisory Appointment Committee at Barts Health NHS Trust. She co-founded the Disability and Wellbeing Network and the Staff Race Equality Network at NHS England (East of England), highlighting her commitment to Diversity, Equity and Inclusion. 

Ruth is pleased to join the PSA Board and is dedicated to ensuring that all citizens confidently access safe and protected healthcare services. 

Marcus was the Chair of the Cwm Taf Morgannwg University Health Board from 2017 to 2021, and before that was Vice Chair of Cardiff and Vale University Health Board from 2013 to 2017.  

Marcus has also served as a Board Member for the Welsh Consumer Council, and for Consumer Focus Wales and was until August 2017 Professor of Applied Health Policy and Director of the Welsh Institute for Health and Social Care, University of South Wales. He is now Professor Emeritus. He has been an Expert Advisor to the Bevan Commission, having previously been a Member there, and is a Senior Associate at The Nuffield Trust.

Marcus was educated at the universities of Oxford, Cardiff and Bristol, and worked in the NHS from 1981 to 1995. He was elected a Fellow of the Faculty of Public Health of the Royal Colleges of Physicians in 2008.

Moi has over 30 years’ experience in communications and training within the public and voluntary sectors. She has written 20 books on marketing and communications, for leading publishers such as Dorling Kindersley, including a communications handbook for health and care professionals.

An experienced non-executive director and chair, she is the Independent Assessor of Complaints for the Crown Prosecution Service and for the Home Office, and sits on the Ministry of Defence Police Board (where she chairs the People Committee).

Moi was Scotland’s first Judicial Complaints Reviewer. Previous Board roles include Chair of Action Against Medical Accidents, Vice President of the NMC; Board Member of both Postwatch and the Postal Redress Service; Education Scotland; Scottish Police Authority; Scottish Ambulance Service; and Edinburgh Napier University. 

She has been a Public Appointments Ambassador, mentor on the public leadership programme, and a Review Body Member, Office for Judicial Complaints.

Nick is a Chartered Accountant who has spent his career as a Partner at leading accountancy firms in the UK.

He has worked across the public and private sectors specialising in audit, governance and risk management with leading government, education, charity and not-for-profit organisations.

Nick has experience of being a non-executive director and audit committee chair at two large further education colleges as well as serving as a trustee for a number of charities.

Nick also currently serves as a non-executive director for a housing association and is a co-opted audit committee member for a Further Education College. 

Juliet Oliver is General Counsel and Executive Director at the Solicitors Regulation Authority.

Juliet specialises in regulatory law and policy. She led the development of the SRA’s Standards and Regulations and corporate/governance arrangements. Previously, as a partner at the law firm Fieldfisher, she acted for regulatory bodies across sectors including healthcare and law. At the General Medical Council she advised on the Shipman and Mid Staffordshire public inquiries, and played a leading role in designing its fitness to practise and revalidation procedures.

Juliet is a trustee of the Royal Medical Benevolent Fund. She also has experience sitting as a member of the Professional Standards Committee of the Chartered Institute of Management Accountants, as Chair of the Investigation Committee and Case Examiner at the General Optical Council, on the Audit Committee of the Royal College of General Practitioners and the Law Society’s Mental Health and Disability Committee.

After studying at Trinity College Dublin Tom joined the NHS as a Graduate Trainee in 1971.His career in Health and Social Care culminated in appointment as Chief Administrative Officer of the Western Health and Social Services Board in 1985.

In 2000 Tom was appointed by Royal Warrant to the Office of Northern Ireland Ombudsman. In 2002 the Speaker of the Northern Ireland Assembly asked Tom to also undertake the role of the Assembly's Commissioner for Standards, an office he held until 2012.Tom retired as Ombudsman in 2016.

In 2016 was appointed as the Northern Ireland member on the Board of the Professional Standards Authority, he will complete his second term on the Board in 2023.

In 2019 Tom was appointed to the Northern Ireland Police Board In 2020 he was elected Vice Chair of the Board. His current term will end in November 2022.

Frances is a Chartered Accountant whose career has spanned public, private and third sectors.

Her previous roles include Director of Finance and later Chief Executive of Rochdale Metropolitan Borough Council; Chief Executive of Manchester 2002 Ltd, the Organising Committee of the successful XVII Commonwealth Games; Managing Director for Local Government, Housing and Criminal Justice at the Audit Commission, and Chair of the Youth Justice Board for England and Wales.

Her experience in the area of Audit and Risk includes chairing, as a Trustee, the Audit and Risk Committee of the Canal and River Trust 2013-18.

Frances also serves as a non-Executive director on the House of Commons Audit and Risk Assurance Committee.