Matters Beyond Our Jurisdiction

We do not have any powers to look at decisions made by a staff member of a regulator in the initial stages of the regulators’ fitness to practise process. We do not have the power to review or challenge these initial decisions, nor do we have the power to ask the regulator open the case again or to provide an explanation for their decision.

If you have concerns about these decisions, you may be able to ask the regulator to review their decision that it made on your complaint. You should contact your caseworker with such a request.

You could (also) seek a judicial review of the decision made by regulator. However, we are unable to give you advice about this course of action and you should seek independent legal advice before taking this step.

We are aware that judicial review can be a costly process and is also one which is bound by strict time limits: the normal time limit is three months from the date of the initial decision being challenged. Your local Citizens Advice Bureau [RC1] might be able to provide you with information[BA2] .

Link to CAB website 

The problem with this is it’s directed at a particular audience, and therefore there may be a separate place for this info on the website.