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Invitation to tender to conduct research into the barriers and enablers to making a complaint to a health or social care professional regulator

As part of our work to protect the public we conduct and commission research to develop our ideas around how regulation, and the work of the regulators and registers we oversee, could be improved.

We are now inviting tenders to conduct research into the barriers and enablers to making a complaint to a health or social care professional regulator or accredited register. The research will add to the evidence base around the challenges of making a complaint about a health or care professional, with the aim of supporting regulators and registers to make tangible improvements to their processes. The research will explore the views and experiences of a diverse range of people who both have, and have not, raised a concern. As well as exploring the barriers faced in raising a concern, the final research report should include recommendations for improvements to the process and accessibility of raising a concern with a regulator or register.

The deadline for submission of proposals is 5pm on 8 November 2024

Read the full tender document for more details

If you have any questions, please get in touch with polly.rossetti@professionalstandards.org.uk